SMS Terms (Text Messaging Program)
Effective and last updated: October 12, 2026
1. Program
Program name: Hostee Venue Suite Notifications. Sender: Hostee Venue Suite, operated by Guardian Media, Inc., 400 Hornettown Rd, Morgantown, IN 46160, USA, and the venues and event businesses that use Hostee (for example, The Barn at Timber Ridge), which text their own clients and team members through Hostee.
2. What we text
- Account notifications: sign-in and security codes, payment and pay confirmations, and changes to your account.
- Event and booking updates: reminders, planning form and quote updates, schedule changes, and day-of details.
- Customer care: replies from a venue or its team to messages you send, and answers to your questions.
- Team notifications for venue staff: shift and time clock reminders and work-note prompts.
We do not send marketing or promotional texts through this program.
3. How you opt in
You opt in by ticking the unchecked text-message box where you give your phone number (for example, your Hostee profile, a venue’s client portal under Alerts, or our contact form), or by texting START to a Hostee number. The box says:
By checking this box, you agree to receive recurring text messages from Hostee Venue Suite (and the venue you work with): account notifications, event updates and support replies. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel. Consent is optional and is not a condition of purchase. SMS Terms · Terms of Service · Privacy Policy.
Consent is not a condition of any purchase.
4. Message frequency and cost
Message frequency varies with your account and events. Message and data rates may apply. Check your mobile plan for details.
5. Stop, help and support
- Reply STOP (or END, CANCEL, UNSUBSCRIBE, QUIT, STOPALL) to stop. You’ll get one confirmation text and no more messages.
- Reply START to opt back in.
- Reply HELP for help, or contact support@hosteevenuesuite.com or (888) 940-0123.
6. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with or sold to any third party. See our Privacy Policy and Terms of Service.
7. Carriers
Carriers are not liable for delayed or undelivered messages. Supported on major U.S. carriers.